The tech was a wizard to fit all of the equipment into the small closet in the garage with the water tank and the water heater
Timely, thorough and absolutely a great service experience. 👏 I am terrible with remembering names but the service technician was friendly and easy to communicate with. Paying the bill was incredibly simple. Thank you!
Outstanding service! These guys showed up when they said they would and didn't overcharge or try to replace my unit which just needed some new parts. I highly recommend them.
I am a realtor and my clients were closing on their home in Aledo in five days and their lender told us we needed a well water test. When I told KYLE @elder about our needs and how quickly we needed the results, he couldn’t guarantee that we would... get it back in time. Not only did they get it back in time for us to close, they got it back two days before closing. They were great. I highly recommend them if you need a well, water test or any other serviceread more
Elder’s Pure Water 💦 showed up on time and quickly serviced our R/O system. The technician was courteous and knowledgeable. They are reasonably priced. I would recommend them for all your water service needs for either residential or... commercial. Eckels-Bilt Inc.read more
If you are needing water service in the Parker or Hood county areas, give these guys a call! They got my request handled super quickly, and I am greatly appreciative. They will also get all my future business!
Service Tech (Chase) was very professional and organized. Mr. Chase did provide an early call and was dedicated to service earlier than what was required schedule time. Awesome!
Elders was quick to respond to my phone call and request for service. They were very professional and delivered excellent service!
I had an issue with my AO Smith water softener and I called Elder’s. They came out the next morning and worked on it. Long story short, I ended up buying a whole new system with a breaker because we have a lot of iron. Joey was super kind and... helpful. The very next morning, Chase showed up with my new system and installed it within a couple hours. This system made a world of difference. Elder’s Joey and Chad were both professional and very knowledgeable about the water softener. Would definitely use them for any future maintenance or work. Highly recommend Elder’s.read more
Very professional…called to let us know they were running a little behind and gave a time of when they should be arriving. Performed the job and cleaned up after the job was done and informed us to call if we have any other concerns or problems. ... Thank you for great customer service!!read more
Installation of the water filtration system and service was fantastic!! One of the easiest decisions I’ve made and Elder’s Pure water folks were amazing!! Highly recommend their service!!
I contacted elders pure water a few times for different quotes, which they quickly gave over the phone. This was the only company willing to talk prices without coming out first, and I really appreciated that. The install tech showed up exactly on... time to install a new softener/ro filter for our house, and did an excellent job. Including a trip to home Depot for a fitting, a bag of salt, and an extension cord for my new softener, the install took about 3 hours which I thought was incredibly fast.Really appreciated the great service and very fair pricing. I would certainly recommend and use this company on the future. Thank you!read more
Excellent service. This is after 1 year-twice a year now! Technician was on time, pleasant and knowledgeable.
Elder’s helped me design a whole home filtration system to fit our needs. We now have clean/soft water from every tap in the house! No more bottled water!Today, they were here to perform maintenance on the system, a year later. Great service!... Thanks Elder!read more
We moved into our house and on the second day, I ordered bottle service because the water was so bad. That second day, I made an appointment online. Joey was here the next day and provided me options. Within less than a week I had the whole house... filtration and under sink filtration installed! The water smells and tastes so much better. The team that came out to install the systems were friendly and efficient.read more
Very quick and professional service call. Appreciate the delivery of the salt in addition to the filter cartridge replacement.
Great same-day service, very professional. Would definitely recommend Elder's
Elders Pure Water were just that Pure Professionals. Install from start to finish was absolutely incredible. Everything was just as it should be. Excellent service and explanation of the system was second to none.Thank you
Randall arrived right on time, accessed the area and went right to work. Was neat and cleaned up afterwards. Explained what he was doing as he went along. After install explained the unit operation. Hauled off my old unit. I give him and Pure... Water five starsread more
Chase came by on time, was actually a little early which is always great for me. He was professional and polite. He installed an under the sink water filtration system and had it complete in 30 mins. He left no mess. I would highly recommend Elder's... Pure Water!read more
